“Not being a hairdresser and with little knowledge of the industry, I could not have opened my salon without Majella’s mentoring through the entire process. She helped recruit and train my team, was there on opening day to ensure everything ran smoothly, and provided on-going coaching to make sure I am fully confident to run my new concept salon.”

— Marco Quivaqui, Carlo & Elise Hair Salon

 

Management Development

A salon stylist’s most important relationship is with their salon manager, and a positive relationship between these roles is a key element to a successful salon.

Investing in training your salon manager will:

  • Keep your salon manager happy and highly engaged with you, the salon owner, and the salon staff.

  • Strengthen the relationships between the salon manager and the salon staff.

  • Boost team morale.

  • Increase staff retention and reduce attrition.

Appointing someone to manager without training is akin to asking someone to drive a car without them having a licence, and a well trained manager of today will become a future leader in your organisation.

We will train your salon manager to:

  • Ensure salon procedures and policies are followed.

  • Keep the salon staff focussed on the salon objectives and goals.

  • Set the salon standards and champion the culture.

With extensive experience in training salon teams and managers, our management development program can positively impact your salon’s culture, performance, staff retention and bottom line, and support your manager through challenging periods of industry disruption (Covid-19).

Contact us today to learn how our Management Development can support your salon manager and give your salon team a performance boost.